Get Started with Finder

    Quickly get acquainted on how to start using Finder.

    Last updated: November 7th, 2019

      What is Finder?

      Finder is a space booking and wayfinding tool that helps employees easily connect with their workplace community. It combines an intuitive touch interface with a seamless at-a-glance view of the workplace, making it easy to book rooms and desks ad hoc, search for coworkers, and navigate via maps.


      Minimum Requirements and Supported Platforms

      This section includes general prerequisites and general requirement information to use Finder as a space-booking and wayfinding tool.

      Subscription Plan 

      To access and implement the map and interactive features such as room meetings, desk booking, and employee search require a Teem by WeWork Enterprise plan. View-only list view implementation of Finder is available on all Teem by WeWork subscription plan. 

      Digital Signage Hardware Requirement

      Digital Signage is a class of devices typically used for commercial signage. The displays range in sizes and use LCD, OLED, LED, or Projection technologies to display information. Display devices can be found in offices, retails spaces, and other places to provide wayfinding, marketing, event details, and different types of information.

      Finder Hardware Requirements

      • Display - This is the digital signage display that Finder will use for wayfinding:
        • Recommended Horizontal (width) range for visibility and usability: 24”- 50”.
        • Touch-enabled or non-touch. (non-touch devices are view only)
      • Media Player (Computer Module) - This powers the content on the page and enables touch capabilities for the display.
        • Each display must have a media player to function correctly.

      Some displays have media players built in to the device itself (e.g., iPad Pro). However, some do not. Check with your display provider to find out if the media player is included or not and if it can successfully power a modern web browser running Finder.

      • Digital Signage Service - Digital Signage Service, also known as Content Management Service, is a type of service that can complement digital signage hardware. It provides remote management capability for digital signage hardware. With a digital signage service, you can remotely:
        • Deploy content to devices across your sites
        • Change/Update displayed content
        • View which devices are online or offline in real-time
        • Change device configurations
        • Manage system settings
        • Some services allow you to update devices software or firmware

      Finder configuration requires entering the URL of a map on a web browser on a supported device. Without a digital signage service, a person will need to set up the URL map on each device physically. At scale, it could be challenging to manage multiple devices without the service.

      You are not required to have a digital signage service, but be aware that Finder must be deployed and managed manually by physically visiting each device.

      Additional information about Finder hardware recommendations and specifications can be found here.


      Teem by WeWork Recommendation

      Although you can procure your hardware based on our minimum hardware specifications, Teem by WeWork recommends going through our trained partners who are aware of all Finder requirements and specifications. We have a partnership with BlueStar to offer our recommended hardware to resellers. You can also purchase directly from CDW. If you have a preferred reseller, have them contact BlueStar to acquire Finder's recommended equipment. 

      Hardware recommendations and specifications can be found here.


      Supported Web Browsers

      Finder is primarily accessed and displayed by loading a URL pasted on a web browser through a media player or digital signage service. Generally, Finder will support the last two versions of most modern web browsers:

      • Chrome
      • Microsoft Edge
      • Firefox
      • Opera
      • Safari
      • Safari Mobile

      If using a Digital Signage Service, the type of media player software and hardware will dictate how Finder is shown on the display


      Finder Feature Concepts

      Finder is comprised of the following components:

      • Map
      • List
      • Person
      • Room
      • Desk
      • Search 
      • Change Floor 
      • Color-Coding

      Maps

      Maps provide a visual representation of floor space using a floor plan map format. If the display is touch-capable and configured for interactive functionality, people can pan, zoom, and rotate the map. It could also show the location of Rooms, Desks, or Persons.

      For interactive maps, touch the room to see the rooms' availability, capacity, amenities, and schedule for the rest of the day.

      List

      List provides a visual representation of floor space using a flight board format. List is the default view if not using Maps. The display will only show a scrolling list of rooms and their booking status. If the screen is touch-capable, people can scroll up/down the list.


      People

      People allow people to view where employees are located within a given floor. 

      Room

      Rooms allow people to view the location and availability of meeting rooms, interview rooms, etc.


      Desks

      Desks allow people to view the location and availability of hot desks. 

      Search 

      Finder maps with a touch-enabled display allow people to search for employees across a floor space.

      Change Floors 

      Finder maps with a touch-enabled display allow people to search other floors from any Finder device in the same building just by tapping the floor name. If floor views are changed, the default floor view will return in 20 seconds after the last detected touch.

      Color-Coding

      Finder map and list views provide color-coding to indicate the status of a room or desk.

      • Green spaces are available to reserve
      • Yellow spaces are unavailable, but will soon be available (list view only)
      • Red spaces are unavailable (list view only)
      • Gray-hatch spaces are unavailable to reserve at the moment or do not have a calendar
      • Empty/uncolored rooms are unlicensed 


      Finder Management UI

      The Finder management UI can be found by going to Manage > Apps & Integrations > Finder. On the Finder management section, you can:

      • Create new views for Finder
      • See and search a list of existing views
      • Configure settings for existing views
      • Get the URL to deploy Finder views 


      Within the Finder Management section, the columns provide quick insights on how location views are configured:

      • + New View: Starts the process to create Finder views for specific location-floor
      • View Name: The name of a location/floor used for Finder
      • Interactive: Indicates if the Finder is configured as Read-Only or Interactive (touch-enabled)
      • Style: Indicate the theme of the view being displayed (Dark or Light)
      • Permanent URL: Provides the URL to display the Finder views
      • Mode: Indicates the type of view being shown (Map or List)

      Locations must be configured before setting up Finder views. If you want to use the Map feature to display a floor view, map(s) must also be configured beforehand. Views without a map will default to a list view.


      1. To add a new view, Select + NEW VIEW.

      2. In the New Finder View, enter the following information:

      • New View: Enter a name for the location.

      • Choose LocationUse the search bar or location tree to select and highlight the location for this Finder* view. 

      *Select a floor with a map. If you want to display a read-only list, select any floor or building to be displayed without an associated map. Selecting a building will automatically default to a list view.

      • Enable Map Mode: Enable to display a map. A map must be associated with the location. List view will be set as default if Map is not enabled.

      If map view is enabled, configure the additional options:

      • Read-Only View: If you don’t have touch-enabled hardware, disable this option.
      • Map View ConfigurationConfigure the map display. Select CONFIGURE MAP VIEW:
        • Set desired orientation, zoom, and rotation.
        • Select Add Pin to show ‘You are here’ location.
        • Pick a map light or dark theme.
        • Click DONE. (This map configuration is not saved until you save the Finder view.)

      3. Select Save


      Deploy your Finder view

      The deployment of your Finder view to your device(s) will depend if you opted to use a digital signage service or not.

      No digital signage service

      1. From the Finder Management UI page, find the view you want to deploy then select COPY URL.


      2. Paste the URL to a note pad to see the URL. You will use this URL to paste in your display's web browser.

      Use a URL shortening tool like bit.ly to make it easier to input the URL in your display device. If you don't have a digital signage service, updates to the display, and deploying Finder views will need to be done by physically visiting the screen.

      3. Go to the digital display for the relevant Finder view and paste the URL on the display's browser.

      Digital Signage Service

      Follow the instructions of your digital signage service to remotely add the URL of the Finder view on the relevant display(s). 


      Edit Finder Views

      You can edit all the related details of your Finder view. 

      1. From the Finder Management UI page, select the view you would like to edit.

      2. Similar to how you would set up a new view, you can edit all the settings of your current view.


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